Privacy policy

Data controller and contact

The data controller responsible in respect of the information collected on the website or otherwise in the course of your dealings with us is AX Partners SPVI SL (From now on, “The Company”).

We are going to use your personal data for…

The personal data facilitated in this section will be processed with the aim of managing the bookings you request. In any case, the data provided may be processed for the purpose of elaborating internal statistics in order to improve our services. The personal data provided will only be kept while our commercial relationship is maintained, in the timeframe established by legal provisions, at the sole disposition of Courts to address possible claims.

The legal basis for the processing of your data is fulfilment of the contractual obligations assumed by you when you request our services. You are hereby informed that the personal data facilitated may be processed in order to send you informative and other types of communications (offers, events, congratulations).

How long do we hold your personal information?

The Company will only store your personal data for as long as is necessary for the legitimate purpose for which it was supplied and it will be destroyed or deleted when it is no longer necessary for The Company to hold it. You can ask us to erase or delete all or some of your personal data at any time although that may impact upon the benefit you get from our website or other services.

Sharing your personal information

It may sometimes be necessary for The Company to disclose your personal information in order to comply with a legal obligation but we will only do so in accordance with data protection legislation and will ensure that the appropriate security measures are observed.

Legal basis for the treatment of personal data.

The legal basis for the treatment of personal data is consent. The Company undertakes to collect the express and verifiable consent of the User for the processing of their personal data for one or more specific purposes. The User shall have the right to withdraw his consent at any time. It will be as easy to withdraw the consent as it is to give it. As a general rule, the withdrawal of consent will not condition the use of the Website. On occasions when the User must or may provide their information through forms to make inquiries, request information or for reasons related to the content of the Website, you will be informed in case that the completion of any of them is mandatory because they are essential for the proper development of the operation performed.

Your privacy rights

You have the rights listed below in relation to personal data we hold about you: Delete data: You can ask us to erase or delete all or some of your personal data. Change or Correct data: You can ask us to change, update or fix your data in certain cases particularly if it is inaccurate. Object to, or Limit or Restrict our Use of data: You can ask us to stop using all or some of your personal data or to limit our use of it. Right to Access and/or Take your data: You can ask us for a copy of your personal data to be provided in machine readable form.

If you wish to exercise any of these rights you can contact our Data Protection Team by email. Once your request is received, you will be sent a form to exercise the specific right requested, which you must complete and send to us along with a photocopy of your ID document or passport. Once this documentation has been received, we will address the exercising of your rights within the legally established timeframes and, if you are not satisfied with the exercising of your rights, you may file a complaint with the control authority, the Spanish Personal Data Protection Agency: www.agdp.es

Why a Cookies Policy?

This Cookie Policy is part of the Legal Notice and Privacy Policy of the website [www.villapatricia.com] (hereinafter the “Website”). Accessing and browsing the Website, or using the services on the Website, means that you accept the terms and conditions included in the Legal Notice and Privacy Policy.

For the purpose of Website browsing, AX Partners SPVI SL, as the owner (hereinafter, “The Company” or the “Owner”), with its registered address Pl. Francesc Macià, 6, 4º2ª, 08021 Barcelona (Spain), and CIF B72634561, ereby notifies you that it uses cookies and other storage devices to store and recover data of similar functionality (hereinafter, the “Cookies”). For this reason and for the purpose of giving the user all the information required for properly browsing the website, we provide users with the following information on what cookies are, what types of cookies are used on our Website and how they can configure or disable them.

What is a Cookie?

Cookies are files containing small amounts of information which are saved on the user’s device when they visit a website. Their main purpose is to identify the user each time they access the website, and also enables quality improvements and better user experiences on the website. Cookies are essential to the operation of the Internet, and one of their functions is to identify and resolve potential errors in the operation of the Website.

Types of cookies

This Website uses first- and third-party cookies. The cookies used are stored on your device for a specific period, as “session” cookies (which expire when you leave our Website) or “persistent” cookies (which have a longer expiry period). The cookies used on this Website are: “Strictly necessary” cookies. Cookies considered necessary for browsing the Website, which allow the user to use specific features and tools, such as, session identification, accessing restricted parts of the website, remembering items in an order, completing the checkout process for an order, etc. Without these cookies, such features cannot be used. Cookies on browsing behaviour: Cookies intended to collect information relating to users’ browsing behaviour, such as the most visited pages, error messages, etc., so that the owner can make improvements to the website on the basis of the information collected through these cookies. The information collected through these cookies is anonymized so that the user cannot be identified personally and is only used for the correct operation of the website. Usability cookies: Cookies which allow the website to remember users’ decisions, such as: storing the user’s geographical location to ensure that the correct regional website is displayed, the user’s name, language, type of browser used to access the website, etc. Intended to provide a more personalized experience. The information collected through these cookies is anonymized so that the user cannot be identified personally and is only used for operation of the website.

Summary table of cookies

The Company uses cookies to personalize the user’s browsing experience on their Websites, user-input cookies and session cookies for load balancing, which are excluded from the scope of article 22.2 of the LSSI. The Company also uses web analytics cookies to measure and analyze user browsing behaviour on Websites. The Company uses the data collected to make improvements based on the analysis of users’ usage data. Web analytics cannot obtain information on the user’s name or email or postal address. The information collected relates to the number of users accessing the website, number of pages viewed, frequency and recurrence of visits, duration, browser used, service provider, language, device used or city to which the IP address is assigned.

COOKIES. Strictly necessary: Processed information: User session, profile details, reservations.

Purpose: Entry management and maintenance of the user session, personalization of browsing, load balance. Analytics: Google Analytics – Processed information: Websites visited, frequency, number and repetition of visits, browsing time, searches made, links accessed, browser used, operator providing the service, location linked to the IP address. Purpose: Measurement and analysis of user browsing, monitoring and analysis of user behavior, creation of anonymous user browsing profiles, integration of improvements based on the analysis of users’ usage data. Advertising: Facebook, Google Analytics. Processed information: User browsing interests, preferences shown, form of interaction with the website, advertisements shown and opened, websites visited. Purpose: Optimization of advertising spaces available on the website to offer interesting advertisements to users, identification of the effectiveness of advertising campaigns and improvement thereof.

User configuration to avoid Cookies

In accordance with current legislation, The Company provides Website users with information that allows them to configure their Internet browser/browsers to maintain privacy and security in relation to Cookies. Therefore, information and links are provided for official support sites for the main browsers so that each user can choose whether they want to accept Cookies. It is possible to block Cookies through browser configuration tools, i.e. each user may configure their browser to advise them when a server requests to store a Cookie:

a) If you use Microsoft Internet Explorer, the option is in the menu Tools > Internet Options > Privacy > Configuration. For more information, visit http://windows.microsoft.com/es-es/windows-vista/block-or-allow-Cookies and http://windows.microsoft.com/es-es/windows7/how-to-manage-Cookies-in-internet-explorer-9.

b) If you use Firefox, the option is in the menu Tools > Options > Privacy > Cookies. For more information, visit https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences.

c) If you use Chrome, in the section Options > Advanced Options > Privacy. For more information, visit https://support.google.com/accounts/answer/61416?hl=en

d) If you use Opera, you may configure the browser in the option for Security and Privacy. For more information, visit http://help.opera.com/Windows/11.50/en/cookies.html